pulsierlabs

A digital product company

We build what’s worth building.

We build and run our own products, and we take our time choosing them. Once one is worth building we move quickly — and the people using it tell us how to make it better.

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What we believe

The good ideas chase us.

The ones we build are the ones that keep coming back — still there after we have read around them, understood why they are hard, and set them aside for a while. That is how an idea earns its first line of code.

Build fast. Fail fast. Improve fast.

Short cycles and small steps, with something real in front of people early. A week with a live version teaches us more than a quarter with a perfect plan.

Users teach us the rest.

We have opinions and we stand by them. And the people actually using it keep showing us things we would never have seen from the inside — what they do with it is the best guide we have.

AI is a tool, and we know when to reach for it.

A very powerful one, and still a tool. We use it where it genuinely earns its place, and pick something simpler where that does the job better.

The portfolio

Live · more in the works
Live

AskConcierge

Attendees ask the same practical questions all day. Point it at your programme and share a link: they get answers straight away, and you end the day knowing exactly what they came looking for.

  • It answers
    from your own programme
  • It reports
    what people asked
  • You decide
    on the ones that need you
askconcierge.pulsierlabs.com
AskConcierge on a phone: an attendee asks what is on in the morning and gets the day's schedule back, each session with its room, speaker and an add-to-calendar link.
While it runs

It answers from your own material.

Every answer traces back to something you wrote. When a question falls outside that, it says so and passes it along to you.

At the end of the day

Every question tells you what to add next.

What people asked, in which language, and the topics worth writing up before the next time.

When it needs you

One screen where a person decides.

Gaps, queues, and the few decisions that are better made by a person. Software that hands the work back in good order.

The same three run through everything we build. Most started as a tool we made to get our own work done — when one proves itself, it grows into a product in its own right.

Both sides of it: the concierge an attendee holds, and the desk where the questions worth answering next land.

The practice

The problem first. The tools after.

Founder-led and small on purpose. The same four steps on everything we build, which is what keeps the portfolio short and the distance between us and the people using it small.

hello@pulsierlabs.com
01

Start with one clear question

We write down the single question the product answers, and sketch it on the back of a napkin. If it takes more than a sentence to say, or more than a doodle to draw, it is not clear enough yet.

02

Get something real in front of users

A working link you can put in front of people, already set up to show us how it gets used.

03

Let the feedback set the order

Every run leaves a list: the questions it could not cover yet, the ones that came up twice, the things worth adding. That list sets the next two weeks, ahead of whatever we had planned at the start.

04

Keep it, or learn from it

A tool that proves itself grows into a product of its own. The ones that do not usually teach us something worth carrying into the next one — we write down what, and go again.

Use it. Then tell us how to make it better.